× Introducing the Orbi 970 Series Mesh System with WiFi 7 technology. For more information visit the NETGEAR Press Room.
Orbi WiFi 7 RBE973
Reply

RAX200 Slow Wifi and LAN download and upload rates

NetJoe
Tutor

RAX200 Slow Wifi and LAN download and upload rates

I thought I would share this information for users suffering these issues.  My RAX200 was performing well for little less than a week and then all streaming devices in my home stopped functioning.  They are all connected on the LAN.  My Wifi devices also slowed down.  I spent a few hours with support to try to remedy this.  We performed reboot, downgrade firmware, modem reboot also but nothing worked.  I could not spend more time on this and returned to using my R9000 router.

 

As I was performing a factory reset in order to return the router, I noticed on my Windows desktop the ethernet properties Link Speed (Receive/Transmit) was 100kb.  Maybe a clue?

 

Unfortunately, as much as I wanted this router to work, I could not dedicate more time to a fix and returned it.

 

Model: RAX200|Nighthawk Tri-band AX12 12-Stream Wi-Fi 6 Router
Message 1 of 2
Christian_R
NETGEAR Employee Retired

Re: RAX200 Slow Wifi and LAN download and upload rates

Hi Netjoe,

 

Thank you for sharing your experience. Please feel free to reach out if we can be of any further assistance.

 

Christian 

Message 2 of 2
Top Contributors
Discussion stats
  • 1 reply
  • 698 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 7