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RAX48 Netgear Armor not activating

IceBearDoesNet
Aspirant

RAX48 Netgear Armor not activating

I just purchased the Netgear Nighthawk AX5200 (RAX48) and when I go to activate Netgear Armor, I get the "Process is taking too long (more than 60 seconds), Try again.  Is there another way to activate this?  

Message 1 of 4
Christian_R
NETGEAR Employee Retired

Re: RAX48 Netgear Armor not activating

Hello IceBearDoesNet, 

 

Just to confirm, you're using the Nightawk app to activate Armor, correct? 

 

Regards,

Christian 

Message 2 of 4
IceBearDoesNet
Aspirant

Re: RAX48 Netgear Armor not activating

Yes, I am using the app
Message 3 of 4
Christian_R
NETGEAR Employee Retired

Re: RAX48 Netgear Armor not activating

Hello,

 

Thanks for confirming. May you power cycle your router and if your issue persists, please send me a private message with your email address and serial number.

 

Christian 

Message 4 of 4
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