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Re: RAX48 wifi channel changed

A5W4eXCNhzArsec
Aspirant

RAX48 wifi channel changed

https://community.netgear.com/t5/Nighthawk-WiFi-Routers/RAX48-wifi-channel-changed/m-p/2156255

I set the 5GHz channel to 36.  After a month, I scan nearby wifi and found out my wifi is on channel 149.

I logged in to my router and it is still showing 5GHz on channel 36.

Can you explain what's happened?  149 is a congested channel in my area.

Message 1 of 7
FURRYe38
Guru

Re: RAX48 wifi channel changed

 

What are you using for wifi scanning? 

Got a screen snip? 

What do the actual devices connected to it show when you pull up their wifi specifics?

 

 

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CBR750 Modem | Wifi Router CBR750(v.7) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 2 of 7
A5W4eXCNhzArsec
Aspirant

Re: RAX48 wifi channel changed

I am using macbook wireless diagnostics to scan wifi.

The wifi channel shows channel 149 when macbook connects to the 5GHz wifi.

Message 3 of 7
FURRYe38
Guru

Re: RAX48 wifi channel changed

What Firmware version is currently loaded?

 

Has a factory reset and setup from scratch been performed since last FW update?

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CBR750 Modem | Wifi Router CBR750(v.7) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 4 of 7
A5W4eXCNhzArsec
Aspirant

Re: RAX48 wifi channel changed

1.0.3.96
Factory reset done.
I prefer not to factory reset in the future because that will erase my parental control user profiles.
Message 5 of 7
FURRYe38
Guru

Re: RAX48 wifi channel changed

Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...

My Setup ISP SparkLight | Internet Cable 1000↓/50↑ CBR750 Modem | Wifi Router CBR750(v.7) | Switches NG GS105/8 and XS505M | 

Additional NG HW: C7800/CAX80/CM1100/CM1200/CM2000, Orbi: CBK40, CBK752, RBK50, RBK853, RBK752, RBK953, SXK30 | NightHawk: R7000, R7800, R7960P, R8000, R8500, RAXE500, RAX50, XR450, EX7500/EX7700, GS308v3

Message 6 of 7
A5W4eXCNhzArsec
Aspirant

Re: RAX48 wifi channel changed

Setting saved but not the parental control profiles.  I have to reassign device to profile.

Message 7 of 7
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