RAX50 VLAN issues

[dibun]

Currently, I am using R9000, and I bought RAX50 so that I can upgrade. When I tried to recreate my VLAN setup from R9000 to RAX50 it didn't work. I am using Pfsense firewall before the Netgear.

1. RAX50 doesn't have VLAN 0 for internet port. R9000 has VLAN0
2. Then I created VLAN 10 on my firewall and configured the internet port to VLAN 10, and assigned LAN1-4 and 5Ghz to it. The WAN port received the IP via DHCP, but LAN or 5Ghz won't obtain the IP from DHCP. It's a bizarre situation which I cannot solve

I also created a premium support ticket, but I think they didn't understand the whole problem.

R9000 settings

RAX50 settings

[Christian_R]

Hello dibun,

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

https://www.netgear.com/support/contact.aspx

Christian 

[dibun]

I already did and now the case is with L1 support and they cannot solve it.