RAX75 with CM1000 won’t stay connected

[DF8662]

Anyone else having stability issues keeping connected between RAX75 and CM1000. I have a XR450 and it stays connected but both a new 7month old and warranty replacement won’t maintain connections.

[Christian_R]

Hi DF8662, 

What firmware version is your RAX75 currently on? 

Christian 

[DF8662]

Firmware V1.0.3.98_2.1.46.1

[DF8662]

Oops I typo’d
Firmware version is V1.03.98_1.0.46

[Christian_R]

Hi DF8662,

Thanks for confirming. Have you had a moment to get in contact with our support team regarding this?

Christian 

[DF8662]

I have reached out to support and they told me they would call back. But I have not received any follow up.

[Christian_R]

H DF8662, 

May you send me a private message with your case number and email address. I'd like to look into your case further. 

Thanks,

Christian