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RAX80/EAX80 stops responding

ndanger69
Tutor

RAX80/EAX80 stops responding

Hardware VersionRAX80
 
Firmware VersionV1.0.3.102_1.0.48
 
GUI Language VersionV1.0.3.102_2.1.46.1

 

 

          CPU Load

CPU1: 2.88% CPU2: 1.70% CPU3: 1.76% CPU4: 1.76%

          Memory Usage (Used/Total)

420MB/882MB

          Flash Usage (Used/Total)

52.00MB/512.00MB

          Network Session (Active/Total)

3917/65535

          System Uptime

0 days 13:25:23

 

About once every 36 - 48 hours my router will stop responding and will lock up so that you cannot get to the web interface.  I have to power cycle the device to get it to come back.  When this happens, I can look at the logs and see the following.

 

[Time synchronized with NTP server] Monday, Sep 28,2020 02:47:06
Wednesday, Dec 31,1969 12:00:00
Wednesday, Dec 31,1969 12:00:00
Wednesday, Dec 31,1969 12:00:00
Wednesday, Dec 31,1969 12:00:00
Wednesday, Dec 31,1969 12:00:00

 

Is anyone seeing anything similar or have any ideas as to what to try?  It almost feels like a memory leak, but the memory usage as detailed above is not terrible.

Also, is there a way to setup a scheduled reboot or is there a way that I can telnet into the system via a script activated via a CRON job?

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 1 of 6
Christian_R
NETGEAR Employee Retired

Re: RAX80/EAX80 stops responding

ndanger69,

 

Did this occur recently? May you revert to the previous firmware version and let us know of any changes. 

 

https://kb.netgear.com/000061902/RAX80-Firmware-Version-1-0-3-88

 

Christian 

Message 2 of 6
ndanger69
Tutor

Re: RAX80/EAX80 stops responding

This has been occurring for at least the last 3 - 4 firmware revisions so I doubt that rolling back is going to resolve this issue.

Message 3 of 6
redparadox
Guide

Re: RAX80/EAX80 stops responding

I too am running the latest firmware revision on the RAX80 (V1.0.3.102_1.0.48).  I can usually expect a complete crash and restart at least once a day.  There is something fundamentally wrong in the firmware that is causing this issue.  I too see entries like this in the logs after the crash:

 

[DoS attack: Fraggle Attack] from source 24.158.80.1,port 67 Thursday, Oct 08,2020 07:33:28
[DoS attack: Fraggle Attack] from source 24.158.80.1,port 67 Thursday, Oct 08,2020 07:33:07
[DoS attack: Fraggle Attack] from source 24.158.80.1,port 67 Thursday, Oct 08,2020 07:32:46
[DoS attack: Fraggle Attack] from source 24.158.80.1,port 67 Thursday, Oct 08,2020 07:32:28
[DoS attack: Fraggle Attack] from source 24.158.80.1,port 67 Thursday, Oct 08,2020 07:32:07
[DoS attack: Fraggle Attack] from source 24.158.80.1,port 67 Thursday, Oct 08,2020 07:31:46
[DoS attack: Fraggle Attack] from source 24.158.80.1,port 67 Thursday, Oct 08,2020 07:31:27
[DoS attack: Fraggle Attack] from source 24.158.80.1,port 67 Thursday, Oct 08,2020 07:31:06
Wednesday, Dec 31,1969 19:00:00
Wednesday, Dec 31,1969 19:00:00
Wednesday, Dec 31,1969 19:00:00
Wednesday, Dec 31,1969 19:00:00
Wednesday, Dec 31,1969 19:00:00
Wednesday, Dec 31,1969 19:00:00
Wednesday, Dec 31,1969 19:00:00
Wednesday, Dec 31,1969 19:00:00

 

Great that it is blocking the attack, but it would appear to me there is a buffer overflow problem somewhere in the firmware and it has been there through the last several firmware updates.  Netgear, it would be great if you provided some sort of tool/utility that we could help you solve this.  Similiar to the crash reports that Apple/Microsoft allow you to send.

 

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 4 of 6
Gueven
Aspirant

Re: RAX80/EAX80 stops responding

Same problem with eax80 with rax200.
My eax80 freezes often (about 1-3 days).
Reboot is needed.
Message 5 of 6
880911ck
Aspirant

Re: RAX80/EAX80 stops responding

I thought it was just me!!! 

 

This has been happening to me to forever now. This router is always locking up and I constantly have to reset it.

Message 6 of 6
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