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Forum Discussion
dixonjd2
Nov 26, 2019Tutor
RAX80 Short Disconnections
Once or twice a day my router (RAX80) will disconnect all LAN inputs for about 1-3 seconds. Not long enough to cause long term issues, but just long enough to disconnect my work VPN or drop me from a...
ubedawg
Feb 09, 2020Star
dixonjd2 Is this still occurring? If so, can you go into Advanced settings, Administration, Logs, and look for instances of [Internet connected] happening at the time that your Ethernet gets disconnected? Having a similar issue and now I'm wondering if I should just go wireless on my console to see if that stops me from being booted out of online games. Because of the [internet connected] being logged in the router log, I assumed that it was a disconnect between the modem and the router. Never occurred to me that it might just be wired connection.
dixonjd2
Feb 09, 2020Tutor
Hi ubedawg,
I can tell you that it is for sure just wired devices. I have been working with netgear on this for months. We’ve run debug logs to capture when it happens, we’ve tried reflashing at lower firmwares, we’ve even tried a brand new router and modem. It seems to be a problem with the RAX80. Our latest step was to turn off UPnP and that fixed the problem for about a week but it is back in full force again. If you go wireless for gaming (which is what I did) beware of lag spikes. For some reason I was getting insane lag spikes even though my console is a foot away from my router. At least I never got DCed though.
I can tell you that it is for sure just wired devices. I have been working with netgear on this for months. We’ve run debug logs to capture when it happens, we’ve tried reflashing at lower firmwares, we’ve even tried a brand new router and modem. It seems to be a problem with the RAX80. Our latest step was to turn off UPnP and that fixed the problem for about a week but it is back in full force again. If you go wireless for gaming (which is what I did) beware of lag spikes. For some reason I was getting insane lag spikes even though my console is a foot away from my router. At least I never got DCed though.