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Re: RAX80 and Synology ds120j NAS unable to connect

jayens
Aspirant

RAX80 and Synology ds120j NAS unable to connect

Synology NAS server works fine when connected to other routers but only gives an orange light when first connecting via ethernet and then acts as if its not connected, LAN light on device stops blinking and turns off. Anyone else have this issue, I've tried everything.

Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 1 of 6
rinthos
Luminary

Re: RAX80 and Synology ds120j NAS unable to connect

Going to give this a shot but making a few assumptions.

 

The orange light was on the RAX80 network port and not the Synology Network/LAN light (since the ds120j LAN light is either Green, flickering Green, or Off, no orange option).

 

A few things you'll need to help specify:

Is the Synology NAS set to use DHCP? Did you try powering off the NAS, plugging it into the RAX80, and then booting it up?

 

If NOT DHCP: Did you configure the Synology NAS to use an IP that's within the DHCP / IP scope configured on your RAX80? Is the IP a duplicate of another IP on your LAN/Network already?

 

Sounds lame, but are you using ports 4 and or 5 on the RAX80? Try using Ports 1,2, or 3. You may have Link Aggregation Enabled on the RAX80 or possibly a broken network config on the Synology (even though it has only 1 LAN port, if your synology was restored from a different model backup, it's unlikely but possible the NIC port is configured wrong).

 

Also just for kicks but do you have a different Ethernet / Cat 5e or Cat6 cable you could use instead?  

 

And you have rebooted your RAX80 correct?

 

Also helpful to understand your Synology DSM version, your RAX80 firmware version, assuming both are up to date...if not a great place to start...

 

Message 2 of 6
rinthos
Luminary

Re: RAX80 and Synology ds120j NAS unable to connect

Oh and also make sure on your RAX80 you're not blocking new devices through the Access Control feature 🙂

 

Message 3 of 6
jayens
Aspirant

Re: RAX80 and Synology ds120j NAS unable to connect

It’s set to DHCP after trying static IP config, no luck. Thought there might be a configuration issue with aggregation so moved to port 3, same issue. I’ve tried rebooting and everything mentioned, the NAS works fine when directly connected to PC via Ethernet.

Running 1.0.3.88 on RAX80 and and DSM 6.2.3.
Message 4 of 6
jayens
Aspirant

Re: RAX80 and Synology ds120j NAS unable to connect

I receive an orange flashing “handshake” on port 3 of the RAX30 when initially booting the NAS, it turns off a few seconds prior to the Synology beep.
Message 5 of 6
rinthos
Luminary

Re: RAX80 and Synology ds120j NAS unable to connect

Ok can you share what the IP address is expected to be for the NAS or is it completely empty / set to receive via DHCP?

What's the IP (local/LAN) if your Router?

What's the DHCP range for your Router?

 

Any allow or block list settings on your router? DHCP Reservations under Setup -> LAN ?

 

Message 6 of 6
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