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RAX80 firmware update failed due to GUI update failure

Yaksmusag
Aspirant

RAX80 firmware update failed due to GUI update failure

Any help? I tried through the browser and app with no success to update the firmware on my RAX80 WiFi router. It keeps saying GUI update failed and doesn’t update. Anyone know how to fix?
Message 1 of 4
plemans
Guru

Re: RAX80 firmware update failed due to GUI update failure

Which firmware are you updating to? 

Are you hardwired into the router? 

Did you extract the firmware prior to trying to install it? 

What firmware version are you on? 

 

https://www.netgear.com/support/product/rax80

Message 2 of 4
Yaksmusag
Aspirant

Re: RAX80 firmware update failed due to GUI update failure

See screenshot that shows my current version and the version it says I need to upgrade to. When I tried to update via the app and browser I was connected to the router via WiFi.
Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 3 of 4
plemans
Guru

Re: RAX80 firmware update failed due to GUI update failure

Try following the manual update process. 

The manual walks you through it on page 99

https://www.netgear.com/support/product/rax80

Message 4 of 4
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