Reply

Rax45 - Router name doesn’t show up to connect to

Waubs
Aspirant

Rax45 - Router name doesn’t show up to connect to

I have been using the router for about 3 months and the WiFi network disappeared. Luckily I can still connect through my Spectrum supplied modem+router. I tried resetting the Nighthawk multiple times and then tried to go through the install again. I can not complete the install because I can’t find the Netgear WiFi to connect to. Please help.
Message 1 of 4
antinode
Guru

Re: Rax45 - Router name doesn’t show up to connect to

> [...] the WiFi network disappeared. [...]

 

   Visit http://netgear.com/support , put in your model number, and look
for Documentation.  Get the User Manual (at least).  Read.  Look for the
LED descriptions and "Troubleshoot".  Pay particular attention to the
"WiFi LED" and the (poorly identified?) "WiFi button".  Did you press
it?  Further reading might not hurt, either.

Message 2 of 4
Waubs
Aspirant

Re: Rax45 - Router name doesn’t show up to connect to

Thank you for the response. I did go through all the online material and troubleshooting. Yes, the lights are on. However still no signal to connect to.
Message 3 of 4
antinode
Guru

Re: Rax45 - Router name doesn’t show up to connect to

> [...] Yes, the lights are on. [...]

 

   _Which_ "the lights are on"?  With my weak psychic powers, and your
detail-free descriptions, progress here might be tough.

 

> [...] However still no signal to connect to.

 

> I can't find the Netgear WiFi to connect to. [...]

 

   For what, exactly, are you looking?

 

> [...] I tried resetting the Nighthawk multiple times [...]

 

   "tried"?  An actual settings reset (holding the Reset button down
long enough to have its intended effect) should restore the SSID(s) to
the default(s) shown on the product label.  In any case, if the radios
are working, then one or more SSIDs (with strong signals) should appear
and disappear from the list of availables on a working wireless device
when the power for the RAX45 is applied and removed.


   It's also possible for the RAX45 hardware to fail, but it'd take more
than "I can't find" to convince a skeptic of that.

Message 4 of 4
Top Contributors
Discussion stats
  • 3 replies
  • 282 views
  • 0 kudos
  • 2 in conversation
Announcements

Orbi WiFi 6E