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Re: Rax48 wpa3 ssid not saved

A5W4eXCNhzArsec
Aspirant

Rax48 wpa3 ssid not saved

My 5ghz guest network is using wpa3. However the ssid got stuck with the old name when I changed to a different name.
Message 1 of 17
plemans
Guru

Re: Rax48 wpa3 ssid not saved


@A5W4eXCNhzArsec wrote:
My 5ghz guest network is using wpa3. However the ssid got stuck with the old name when I changed to a different name.

Please explain this a little more in detail. 

"its stuck"

are you changing it in the app? In the browser? 

How do you know its stuck? or what is telling you that? 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 2 of 17
A5W4eXCNhzArsec
Aspirant

Re: Rax48 wpa3 ssid not saved

I tried both in app and web. Same behavior.
Original ssid was aaa. I changed it to bbb and saved. After save the ssid is still showing aaa.
Message 3 of 17
plemans
Guru

Re: Rax48 wpa3 ssid not saved

Tried a simple factory reset on it? 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 4 of 17
A5W4eXCNhzArsec
Aspirant

Re: Rax48 wpa3 ssid not saved

Tried. Same problem afterwards.
Message 5 of 17
plemans
Guru

Re: Rax48 wpa3 ssid not saved

What firmware version are you on? 

Are you using smart connect?

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 6 of 17
A5W4eXCNhzArsec
Aspirant

Re: Rax48 wpa3 ssid not saved

I’m using the latest available one. I’m talking about guest WiFi so there is no smart connect.
Message 7 of 17
A5W4eXCNhzArsec
Aspirant

Re: Rax48 wpa3 ssid not saved

1.0.3.96
Message 8 of 17
plemans
Guru

Re: Rax48 wpa3 ssid not saved

No issues with main wifi? Just guest? 

If you downgrade the firmware a verison, is there still issues? 

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 9 of 17
A5W4eXCNhzArsec
Aspirant

Re: Rax48 wpa3 ssid not saved

I only try guest WiFi. I’m not using wpa3 for main. I don’t want to downgrade firmware as I have workaround.
Message 10 of 17
A5W4eXCNhzArsec
Aspirant

Re: Rax48 wpa3 ssid not saved

How can I file bug report?  I don't need a support ticket but I want netgear to be aware of the issue.

Message 11 of 17
A5W4eXCNhzArsec
Aspirant

Re: Rax48 wpa3 ssid not saved

The router firmware mysteriously fall back to Firmware Version V1.0.2.82_2.0.50.  I am confused now.

Message 12 of 17
plemans
Guru

Re: Rax48 wpa3 ssid not saved

I'd be confused as well. I've never seen firmware automatically downgrade.
Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 13 of 17
A5W4eXCNhzArsec
Aspirant

Re: Rax48 wpa3 ssid not saved

Actually the router was on firmware RAX48-V1.0.2.94_2.0.58_hotfix.  But it fell back to 1.0.2.82.  I have upgraded to the latest one now.

Message 14 of 17
A5W4eXCNhzArsec
Aspirant

Re: Rax48 wpa3 ssid not saved

Firmware Version V1.0.3.96_2.0.59

The issue is still here.  The Guest SSID does not changed after saving.

Message 15 of 17
A5W4eXCNhzArsec
Aspirant

Re: Rax48 wpa3 ssid not saved

https://kb.netgear.com/000064472/RAX48-Firmware-Version-1-0-5-106

Fixes the issue where after changing the guest network SSID, the previous SSID settings display

Does that mean this issue is fixed?

Message 16 of 17
plemans
Guru

Re: Rax48 wpa3 ssid not saved

You could try it. I don't have one to test it on

Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole
1.4gig download/50mbps upload
We’re members of the public helping out on our own time.
Message 17 of 17
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