WIFI mesh system AX3600 loses internet connection

[fortner28]

I purchased this system to enable whole home high speed access.  When everything works it is really great.  Really fast.  It seems like I lose internet on the router or its satellites once a week and I need to reset the system.  Does this seem to be normal?  It's not the end of the world but it seems that it drops internet at the most inconvenient times.  

[plemans]

what actual system do you have? AX3600 is a speed not a model.

Also, you posted in the AX router forum and not the AX mesh system forum (if thats the one you have)

what firmware is on it? 

what modem/gateway is it connected to? 

when it goes down, what actually happens? does wifi disconnect, does it connect but say "connected, no internet", what actual results do you get?