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Wifi Issue - Can't Seem to Resolve - Nighthawk RAX35

Helltech
Follower

Wifi Issue - Can't Seem to Resolve - Nighthawk RAX35

Ok, so for clarification. I had an ASUS RT-68U. I've had it for years. Been using the custom Merlin firmware on it. I had recently purchased these dongles...

 

TP-Link AC1300 - USB 3.0 Mini WiFi Adapter | 2.4G/5G Dual Band Wireless Network Adapter for PC Desktop | MU-MIMO WiFi Dongle

https://www.amazon.com/gp/product/B07P6N2TZH/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1

 

They seemed to work great.

 

On the 13th I bought a Netgear Nighthawk. This one in particular;

 

https://www.netgear.com/home/products/networking/wifi-routers/RAX35.aspx

 

So here is where I start having issues. I can't tell if it's the Nighthawk that is causing them or not. I have factory reset and tried both the latest firmware and factory firmware.

 

- The dongles are intermittent now. They never used to be. They either go really slow or completely cut out all together. If i reboot the router they work perfectly for a few minutes.

- Not ALL my wifi devices are having issues. My phone cannot connect well to the Nighthawk app (when running speed test through the app I get connection failed) however all my phones connected to the Nighthawk seem to be working over wifi just fine. As well as my two TVs. 

- My  two old N-type wifi dongle work just fine and have not had any of these issues.

 

Today is the last day I have to return this device to the store. So I want to do any setting changes and troubleshooting I can before I decide this product is just bunk.

Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
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Christian_R
NETGEAR Moderator

Re: Wifi Issue - Can't Seem to Resolve - Nighthawk RAX35

Hello Helltech, 


Welcome to the community! Have you tried disabling AX mode on the RAX35 to see if there is any improvements? Also, if you recently purchased the device, please note that your device is provided with 90 days of complimentary support from our support team using the link below. 

 

https://www.netgear.com/support/default.aspx
 

Christian 

Message 2 of 4
cydeweyz
Tutor

Re: Wifi Issue - Can't Seem to Resolve - Nighthawk RAX35

Turning off AX resolved my HomePod and HomeKit issues. Minor issues but annoying after many months.
Model: RAX80|Nighthawk AX8 8-Stream WiFi Router
Message 3 of 4
tradyan
Aspirant

Re: Wifi Issue - Can't Seem to Resolve - Nighthawk RAX35

I did try and turn it off, router became useless... 0,78mb/s, could hardly access the page to turn it back on

 

I also disabled port scan and Dos protection as someone suggsted, but to no vail  

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