Wifi6 Nighthawk Firmware update keeps failing

[jvhaslup]

Hi all! 

Tried updating the available firmware update last night, and it failed multiple times. 

Looking for a solution that doesn't include resetting my router to factory defaults.  

R,

Jim

[plemans · Accepted solution]

I wouldn't use the app. Its where we see the most issues with corrupt firmware. I'd recommen doing it over a hardwired connection. 

[plemans]

are you updating using the automatic update feature? 

Or are you trying to manually update it? (I'd recommend doing it manually and doing it over a hardwired connection)

[jvhaslup]

I’m currently using the Netgear app to update.

[plemans · Accepted solution]

I wouldn't use the app. Its where we see the most issues with corrupt firmware. I'd recommen doing it over a hardwired connection. 

[jvhaslup]

Thanks.