cannot see one of the two external usb drive

[sgau]

I got 2 usb drives connected...

one is usb 2.0 and other one is 3.0

both can be seen as available drives in "Advanced Setup->USB Settings->Available USB Devices"

However, in windows I can only see usb 2.0 drive in \\rax120

Can anyone tell me why I cannot see the other drive?

[plemans · Accepted solution]

Not formatted for your laptop. It has to be in a proper format for the router. 

What are the USB drive requirements for my Nighthawk router? | Answer | NETGEAR Support

[plemans]

Is it formatted properly?

[sgau]

yes, works fine when the drive is connected to laptop directly.

[plemans · Accepted solution]

Not formatted for your laptop. It has to be in a proper format for the router. 

What are the USB drive requirements for my Nighthawk router? | Answer | NETGEAR Support

[sgau]

got it, thanks!