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cm1200 w/ ax12

James193
Aspirant

cm1200 w/ ax12

First off the the ax12 will not go online if you have other devices connected to the cm1200 modem. It has to be only connected to the router. Is that normal? Next if the internet is down for more than a minute the router must be factory reset to go back online.

Model: CM1200|Nighthawk Multi-Gig Speed Cable Modem
Message 1 of 5
plemans
Guru

Re: cm1200 w/ ax12

1. The cm1200 has 4x ports. Sadly the ISP's and netgear do a poor job of explaining that the average user can only use 1 port (2 if using wan port aggregation). reason why is the isp's only allow 1 public ip address unless you're on a business class line or pay for more. And most don't. So only 1 port being usable is normal. 

2. AX12 isn't the model number. What router do you have? 

3. What firmware is on it. 

4. Are you actually factory resetting it or just rebooting it? 

Current Setup: CM2000-> SXK30-> GS716v2-> RAXE500->
Message 2 of 5
James193
Aspirant

Re: cm1200 w/ ax12

RAX120 sorry lol.

V1.0.2.136

Fully factory reset and setup username password etc then go into every device and reconnect.

Everytime the internet goes down or if the power goes out.

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
Message 3 of 5
plemans
Guru

Re: cm1200 w/ ax12

I would try version 1.0.1.128 of the firmware. installi t over a hardwired connection and then factory reset and do a clean reinstall afterwards. (not from backup). this was a fairly solid version of the firmware. maybe the one you're on intruduced issues. 

Current Setup: CM2000-> SXK30-> GS716v2-> RAXE500->
Message 4 of 5
James193
Aspirant

Re: cm1200 w/ ax12

Okay thanks.

I will see next time I loose internet or the power goes out if it worked.

I live close to the coast so it happens frequently lol

Model: RAX120|Nighthawk AX12 12-Stream WiFi Router
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