laptop will not connect via wifi to new RAX120

[Blulion]

laptop will not connect via wifi to new RAX120.  all other device will connect without issue

[plemans]

If you disable wireless AX does it work?

That's the problem with using the latest/greatest (wifi 6) is that sometimes, device don't work. 

You can try changing the wifi broadcast channels. 

Are you using smart connect? Are you able to connect if you disable smart connect?

What wifi chipset is your laptop using? What driver version is it?