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problem installing AX4 (RAX40). Cannot get to internet
Here is my setup before I touched it today. Comcast internet 300 MBS to Arris SB8200 Modem and then to R6300v2. Everything is great.
To "improve" things I did a straight swap of the R6300v2 wit...
- Same issue. After reading how many hours it took experts to figure it out, I'm sending the POS back and exchanging for a different brand. My old TPlink is working fine, just wanted something faster, not a headache. Thanks
I haven't sent it back yet but am close to doing so ! I will give that a go tomorrow, having had enough of it trying most of this afternoon with no success. But yes, I'm suspecting some issue with the firmware (given these WiFi-6 routers are new off the line).
It's quite annoying that I (and I assume you as well when you had it) can't even access the router settings page. Using the default 192.168.1.1 address immediately throws up a 'Before you can complete the installation, you must click agree' page. Clicking agree then moves directly to 'detecting internet connection' at which point it fails...and the rest is history, as you are well aware of. And it needs repeating again for any 'experts' reading, it doesn't matter how the sequence of plugging, power cycling etc goes, even with a full set of green LEDs, it fails to detect the internet. (my ISP requires dynamic DHCP in case anyone was wondering but that's a moot point because I can't get into the AX4's settings to change that if that was one of the problems !
I am trying to think of things that were different with this installation. For the first time I used the Netgear app. It seemed similar to the ring app where it makes a private/public wifi connection outside of the standard wifi network. And then maybe it stuck open.
But, even when I used the paperclip to do a hard reset of everything and uninstalled the app from my phone it still would not work.
And, yes, I always saw the "detecting internet connection" deadend.
Well, I can point out one difference, that being I'm not trying to set this up via the mobile phone app, since I don't have a mobile phone that can do that (high end tech everywhere else but an old basic mobile!) so my setup has all been via PC and browser.