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rax20
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rax20
A site is being blocked on this computer but not on my other one. I am using Windows 10. model ax1800. I reset the router but that did not help.
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Re: rax20
You have the RAX20?
What modem/gateway is it connected to?
What firmware is on it?
What site is getting blocked?
Does it say whats blocking it?
Are you using Armor or parental controls?
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Re: rax20
ARRIS TM1602 MODEM
Optimum ISP
blocked site: epicmychart.optum.com
Error message: DNS_PROBE_FINISHED_NXDOMAIN
no Armor or parental controls
Do not know about firmware
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Re: rax20
I entered the user name and pw. Message said connection not private and would not allow me to go further
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Re: rax20
See link to error message.
Is it OK that I am using the same computer that has the problem?
Debra
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Re: rax20
1. a screen snip is better.
2. that a message coming from windows/your browser. Its not the router blocking it. Try using a different browser or pc/laptop
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Re: rax20
@debrasheila wrote:
A site is being blocked on this computer but not on my other one. I am using Windows 10. model ax1800. I reset the router but that did not help.
If both computers are on the same network connected through a single router, then it isn't likely that the router is doing this.
They will both see the same settings on the router. A more likely culprit is the Windows PC that is blocking your access.
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Re: rax20
Thanks.
The problem is the same using a different browser.
Do you have any suggestions where to look? I am running Windows 10. Security software is Windows Defender and Norton 360.
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Re: rax20
@debrasheila wrote:Security software is Windows Defender and Norton 360.
Both PCs?
Do you have any suggestions where to look? I am running Windows 10.
You could try running the Windows Network Troubleshooter.
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