Reply

security questions

paperquill
Aspirant

security questions

Hello,I'm trying to change user name and password
but can't remember answers to security questions.
What to do? Thank you.

 

Model: RAX40|Nighthawk AX4 4-Stream WiFi Router
Message 1 of 3
plemans
Guru

Re: security questions

If you didn't setup the security questions, it still asks them but there isn't a right answer. 

It creates a bit of confusion.

so if you don't know the answers or didn't set them up, to get back in, you'd need to factory reset and reinstall. 

Push and hold reset for 7-15 seconds while its powered on. That'll reset it. then follow the install guide. 

CM2000-> RAXE500-> GS716v2-> WAX218-> EX8000
Message 2 of 3
paperquill
Aspirant

Re: security questions

Thank you,it's a daunting task.

Message 3 of 3
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