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wifi backhaul congestion

LPGC
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wifi backhaul congestion

I have a new Nighthawk AX6 6-stream AX5200 Wifi 6 router (unable to put the model number in for some reason). When my husband tried to use his cell phone (over wifi) he got a message saying there was wifi backhaul congestion.  Any thoughts about this? 

 

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Christian_R
NETGEAR Moderator

Re: wifi backhaul congestion

Hello LPGC,

 

If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below. 

 

https://www.netgear.com/support/contact.aspx

 

Christian 

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