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Unable to access login page after firmware update

Retired_Member
Not applicable

Unable to access login page after firmware update

I did the latest film 1.0.2.3 and now I can't access the login page. I tried from 2 laptops and my cell and no luck.

I also did a factory reset by pressing the reset buton on the device and no luck.

Please let me know what how I can fix this.

 

 

Thank you,

Model: Nighthawk S8000| GS808E Gaming & Streaming Switch
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ElaineP
NETGEAR Expert

Re: Unable to access login page after firmware update

Hi MJBB,

 

Welcome to NETGEAR community!

 

You can download the Utility v2.4.9 from downloadcenter.netgear to scan S8000, and find the real ip address. If connect DHCP server, the switch will get ip address by dynamic. If does not connect DHCP server, the switch will have the default ip address:192.168.0.239 after doing factory default.

 

Please pay attention to the Utility tool, which only can find the switch, not manage.

 

P.S. Please make sure the upgrade process is complete, and switch port LED is blue when connect to other device.

 

Regards,

NETGEAR Employee

Message 2 of 2
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