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R7000 Keeps saying "Hmm, were having trouble finding that site" on compute. issues on iphone too.

aBcHELP
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R7000 Keeps saying "Hmm, were having trouble finding that site" on compute. issues on iphone too.

Ever since the new firmware updated i am having issues with my phone and computer connecting to the WIFI. I know it is working since my playstation is connected through LAN and i have had no issues with HULU or NETFLIX of online gaming, it is only when connecting wifi it keeps saying were having trouble finding that site. On iphone it says "Safari cannt open page because the server cannot be found." the minute i get off the wifi and reload it works. 

 

Any idea how to fix this? 

Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
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Slas
NETGEAR Employee Retired

Re: R7000 Keeps saying "Hmm, were having trouble finding that site" on compute. issues on iphone ...

Hallo @aBcHELP


und willkommen in der NETGEAR Community.

 

Ja, du kannst den DNS-Server auf dem Router ändern z. B. 8.8.8.8.

Wenn dies nicht hilft, dann stelle die MTU-Größe von 1500 auf 1468 um und teste die Verbindung. Du kannst  auch andere MTU-Größen zwischen 1500 und 1400 testen.  Diese Option befindet sich unter WAN Konfiguration.

 

Grüße
Slas
NETGEAR Community Team

 

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