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Forum Discussion
2.4 and 5 ghz not working
I purchased this router brand new from Best Buy and used it for about 6 months. It was great. I moved and unboxed it and got it all set back up in my new home and the wifi no longer works. 2.4 and 5....
I think that router has a wifi power on/off button, hold it for 5 seconds and see if it turns on the 2.4 and 5ghz lights. If it doesn't hold it for 10 seconds. Let us know if that fixes it.
I also have exactly same issue with a brand new Netgear Nighthawk X10 AD7200 Smart WiFi Router, Model R9000. I got it as a gift for a bit more than 1 year ago, and now tried to set it up, and have exactly same issue where only 60GHz led is lid, and 2.4 and 5GHz leds are not lid at all, and cannot connect to wifi, no such label found. I also updated its firmware to latest V1.0.5.28 already. But only hardware internet works.
I tried what suggested from this thread, but still not working. Did you finally get your router to work? Can you please share what you did?
I file for support, but they ask for receipt, and I don't have it at all since it was a gift.
wcalifas wrote:I think that router has a wifi power on/off button, hold it for 5 seconds and see if it turns on the 2.4 and 5ghz lights. If it doesn't hold it for 10 seconds. Let us know if that fixes it.