My AC1900DST R7300 which is about 2 years old has devloped a problem. It works like a dream with 5G but the 2G keeps dropping and is pretty useless. As I use this for about 30 wifi devices in my house it is s pretty serious issue and I am about to get another router that is more reliable. But before I do that I wondered if others were having similar problems and if tehre is some not too complicated fix. Thanks
Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0
It works like a dream with 5G but the 2G keeps dropping and is pretty useless.
Any more symptoms you can describe? What do the wifi LEDs look like? Have you checked for local wifi interference? Tried a different channel for 2.4 GHz?
What firmware version do you have on the device?
A number is more useful than "the latest". (It may not be by the time people read this.) There can also be newer versions, or "hot fixes", that do not show up if you check for new firmware in the browser interface.
It might also help if you told people what the modem is in front of this router, if there is one. The model number could be useful. Is it, by any chance, also a router, with a set of LAN ports on the back?
The reason for asking is that a lot of people turn up here trying to put a router behind a modem that is also a router. That can complicate troubleshooting.
Apologies for all the questions. But you can help people to help you by providing the information suggested in this forum's header:
Subject (Include model number and brief summary) Model (Recommended - Helps the community give the best answers) Body (Include additional detail including model version, firmware, OS and environment where relevant.)
They are there for a good reason.
Is the Model: A7000|Nighthawk AC1900 WiFi USB Adapter - USB 3.0 listed in your footer involved in this in anyway? Or did you just click the first thing that popped up when you wrote your message?
