Hi. I just purchased Nighthawk AC1900 WiFi Cable Modem Router model C7000v2. It was working fine until 3 days ago. 5G network stop connecting. I got 2 msgs. 1st "Failed to obtain IP address" & 2nd "Authentication error occurred." - l'm stucked on that 2nd one. 2.4 works just fine. Anyway, called Netgear was on the phone for 5 hrs and was told to buy new one. Called Comcast was told the same. For some reason l don't believe l have to buy a new one or exchange it. When l was renting from Comcast (router/modem) l would get the same msgs at least once/ twice a month. They would reset wifi signal and l was good to go until next time. This Netgear Nighthawk model C7000v2 is brand new. I just think they do not know how to fix it. Any ideas???
Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole also in AP setup: RAXE500->EAX80 1.4gig download/50mbps upload from Xfinity We’re members of the public helping out on our own time.
Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole also in AP setup: RAXE500->EAX80 1.4gig download/50mbps upload from Xfinity We’re members of the public helping out on our own time.
Are you able to access the gui through the browser?
Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole also in AP setup: RAXE500->EAX80 1.4gig download/50mbps upload from Xfinity We’re members of the public helping out on our own time.
@DeeMe10 wrote: Both 2.4ghz and 5ghz don't work including wired connection. 2.4 works just fine on both ends. (WiFi & wired)
this doesn't make much sense. saying 2.4/5ghz and wired doesn't work but then saying 2.4ghz works fine on both ends (wifi/wired). that's not how it works.
Are you able to access the routers gui through the browser?
Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole also in AP setup: RAXE500->EAX80 1.4gig download/50mbps upload from Xfinity We’re members of the public helping out on our own time.
I meant 2.4ghz works just fine on both ends (WiFi or wired) 5ghz doesn't work at all including wired connection. I keep getting "Authentication error occurred" Can l access "gui?" Yes l can.
Current setup: CM2000-> RBKE963B-> Trendnet TEG-S380-> GS716T-> pi-hole also in AP setup: RAXE500->EAX80 1.4gig download/50mbps upload from Xfinity We’re members of the public helping out on our own time.
