NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DeeMe10's avatar
DeeMe10
Aspirant
Jan 03, 2021

5G Authentication error occurred.

Hi. I just purchased Nighthawk AC1900 WiFi Cable Modem Router model C7000v2. It was working fine until 3 days ago. 5G network stop connecting. I got 2 msgs. 1st "Failed to obtain IP address" & 2nd "Au...
DeeMe10's avatar
DeeMe10
Aspirant
Jan 03, 2021
Both 2.4ghz and 5ghz don't work including wired connection. 2.4 works just fine on both ends. (WiFi & wired)
DeeMe10's avatar
DeeMe10
Aspirant
Jan 04, 2021
2.4ghz works just fine on both ends (WiFi or wired) 5ghz don't work at all including wired connection. I keep getting "Authentication error occurred"