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Forum Discussion

DWAL's avatar
DWAL
Aspirant
Sep 29, 2021

5GHZ channels not available anymore

Hello,

 

Since the last firmware update V1.0.4.76 I can't connect anymore to none of the 5GHZ channels anymore. I can see them with the Netgear genie app on my PC but I'm not able anymore to change the settings. I also notice that all channels have not the same SSID name, bot none I'm anle to change.

 

Can anyone help me to solve this issue? 

 

Regards DWAL

 

 

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User
    Sep 29, 2021

    Whenever I run into an issue after a firmware update, I recommend a factory reset and reinstall. (don't use a backup configuration). 

     

    If that doesn't help, then I'd recommend downgrading the firmware a version.