Orbi WiFi 7 RBE973
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AC1900 R7000 reset itself

MacSam
Aspirant

AC1900 R7000 reset itself

An email arrived and immediately afterwards I lost the internet connection. I have managed to restore it. I have armour - anyone any ideas how I can prevent this from happening again or what might have caused it?

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plemans
Guru

Re: AC1900 R7000 reset itself

What firmware version are you on? 
No clue what caused it to reset but I'd make a backup configuration in case it happens again

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MacSam
Aspirant

Re: AC1900 R7000 reset itself

Thank you for your reply:

Version: V1.0.11.106_10.2.100 

 

I had a guy in here a year or two ago from Openreach. He managed to access my internet without using my password and me allowing him on without changing the access control. If someone had this backdoor could they have reset the router?

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