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Received an email about a firmware update but it is asking me for a User ID and password and I have no idea what that is. I've tried some different combinations but nothing works. How can I access this information?
You are not doing anything wrong the problem is with Netgear's server you are trying to connect too it has happening to people off and on for a few days I guess it is growing pains for the new look the community web site will have.
