Access Control R8000

[Kenny_599]

My access control no longer allows me to add a new device. The R8000 is running V 1.0.4.46_10.1.63  I see the device on my iPhone Nighthawk app, I can change the name and allow access.  I get a message that says changes have been made, but they aren't!  If I do a refresh of the devices online, none of those changes were made to the device.

I looked in the community, and I see people has similar issues, but they are now archived and not accessible.  

Should I just do a hard reset?

Thanks, Kenny

[FURRYe38]

I would start with a fresh configuration after a reset.

[michaelkenward]

---

@Kenny_599 wrote:

I looked in the community, and I see people has similar issues, but they are now archived and not accessible.  

---

I have never come across inaccessible messages. Old stuff hangs around for ever.

Got a link to something you can't read?

[plemans]

You're also about 8 versions of firmware behind. You might try upgrading as well. 

https://www.netgear.com/support/product/r8000#download