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Forum Discussion
RAX48 internet dead
All the lights are on and isp service is up and running. I can’t contact support because I don’t have a contract or whatever. Any advice? Nighthawk AX6 6-Stream AX5200 WiFi Router (RAX48) Tha...
Hello, I have a RAX48 and all the lights are on but cannot access the internet at all. Is there a solution to this? Factory reset maybe? I called my ISP and their service is up and running. Thanks!
davesolo wrote:
Hello, I have a RAX48 and all the lights are on but cannot access the internet at all. Is there a solution to this? Factory reset maybe? I called my ISP and their service is up and running. Thanks!
What is the brand name and model number of the upstream modem/gateway/ONT that is connected upstream of your RAX48? (look on the label)
When you say "cannot access the internet", with what type of device? How is it connected to the router? What are the error messages?
Can you connect a computer direct to the unnamed ISP device with an Ethernet cable to confirm the internet service is available?
