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Forum Discussion
Can Nighthawk router interfere with voice control feature of Xfinity Flexbox?
I was not able to pair my Xfinity Flexbox with voice remote control on a TV that is in the room where the Nighthawk is located. An Xfinity tech person came to my house and tried 4 different Flexboxe...
Hi DarrenM,
Thank you for that suggestion, it worked! For anyone else who tries this: the first channel change did not work, but I tried changing to yet another channel, and had success. Also, I did a quick google search to find out how to change the channel, and it was easy.
I spoke too soon, the voice control worked once time and then stopped working. I tried changing the 2.4Ghz channel one more time, but voice control still did not work. Then I saw that the flexbox was using the 2.4Ghz wifi, and the other voice control device (Amazon Alexa) was using 5Ghz, so I changed the flexbox wifi connection to the 5Ghz network (had to go to another room that has a TV in it to do this). Before moving back to the room with the router, I checked to be sure that voice control on the remote worked in the other room. When I moved back to my main TV room, no dice. The remote works but not the voice control feature. I welcome any other ideas! Thanks, Roz