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Forum Discussion
traveler72
Nov 13, 2020Tutor
Can no longer get internet access to my tvs using Nighhawk X6 AC3200
Hey guys, as of yesterday my tv's (ALL 3 of them) can no longer access the internet thru my Nighthawk AC3200. I have connection to the router but not the internet.... Can anyone give me some insight on why and what I need to do to get it to work again. I am able to hit the internet with my other devices...Iphone, computer, watch, tablet Just not the TV's, they worked the day before and now bam none will connect.
On the router I did the following trying to trouble shoot:
- Rebooted
- Factory Reset
- verifed firmware was up todate
- verified time zones
- Reset TV's multiple times
- unplugged Router and let set for several hours
Please help!
Thanks in advance!
If its connecting, try a different dns server for the router.
try googles at 8.8.8.8 or 8.8.4.4
7 Replies
- plemansGuru - Experienced User
Which firmware version are you on?
What modem/gateway do you use?
do they work hardwired in? is it only wireless they don't work?
Is it specific apps that don't work or all of the apps?
Firmware Version V1.0.4.62_10.1.74
I have fixed wireless service, as I live in the country. :) I called my IP and he verified he sees no issues on his end and sees data flowing when I am on my computer.
As for the TV's I have not hardwired, but they did access the internet when I connected them to the hotspot on my phone. I could stream like I normally do.
On the TV I go thru the settings to connect to wireless network and it connects to the Router with no issue, it just says no internet connection. But the router does have internet connection...as my laptop and other devices are running that way. Also the light on the Router says there is internet connection.
It is just the TV's and they all stopped connecting to the internet at the same time. Again all can connect to the Router just no internet connection.
- plemansGuru - Experienced User
If you connect your router in ap mode, do your devices still work?
Some of the antenna setups use a centrally located router at the broadcast location. this can cause a double nat issue.