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Forum Discussion

Leodee's avatar
Leodee
Aspirant
Dec 03, 2021

Can not connect to MyQ

Background: I moved in a new house with a brand new MyQ garage door opener. I set up my  internet with SuddenLink and connected MyQ to the Suddenlink wi/fi router. Everything worked perfectly.   I ...
plemans's avatar
plemans
Guru - Experienced User
Dec 03, 2021

Another question. My in-laws MyQ uses a hub that the primary unit connects to. Does yours have that?

Leodee's avatar
Leodee
Aspirant
Dec 03, 2021

No, I use the ID and password that came with the router. No special characters. And, the MyQ connection is not a hub.

  • plemans's avatar
    plemans
    Guru - Experienced User
    Dec 03, 2021

    Have you tried changing the ssid/password? 

    What MyQ model is it?