Orbi WiFi 7 RBE973
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Can't Register R8500

dachelpo
Aspirant

Can't Register R8500

I posted several days ago but have received no appropriate responses and now I do not see my post (deleted? -why?)

 

When I tried to register my product I received the statement that it was already registered.  How is this possible when it was shrink wrapped, in an unopened box, and bought at Best Buy.  If I can not register my top of the line wifi router, how can I get warranty work if needed in the future?  Why doesn't Netgear provide a phone number to call or at least an email for support contact.  Disgusted.

Message 1 of 6

Accepted Solutions
ElaineM
NETGEAR Employee Retired

Re: Can't Register R8500

@dachelpo Kindly PM me the Serial Number together with your information.

Name:

Phone number:

Email address:

Date of Purchase:

Place of Purchase:

View solution in original post

Message 4 of 6

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StephenB
Guru

Re: Can't Register R8500

This is in the ReadyNAS area, so you posted it in the wrong place.

 

I will move to the Nighthawk router area.  Hopefully someone from Netgear support will see this and get back to you.

 

You might try one more time in the meantime though, and triple-check the serial number you enter.

Message 2 of 6
dachelpo
Aspirant

Re: Can't Register R8500

I have triple checked that I entered the correct serial number.  Thanks for the help in getting it posted in the proper area.

Message 3 of 6
ElaineM
NETGEAR Employee Retired

Re: Can't Register R8500

@dachelpo Kindly PM me the Serial Number together with your information.

Name:

Phone number:

Email address:

Date of Purchase:

Place of Purchase:

Message 4 of 6
dachelpo
Aspirant

Re: Can't Register R8500

Thanks for solving my dilemna. 

 

Message 5 of 6
ElaineM
NETGEAR Employee Retired

Re: Can't Register R8500

@dachelpo You are very welcome. 

Have a great day!

Message 6 of 6
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