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Can't access R7500 router by any browser
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Sorry, you probably need to add one more
http://routerlogin.net/index.htm and/or http://192.168.1.1/index.htm
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Re: Can't access R7500 router by any browser
ich komme auch nicht in meinen router Nighthawk X4 .Natürlich kann ich deshalb auch nicht sehen welche Firmaware ich habe .Ich habe ALLES probiert ,reset kasparsky deaktiviert alle Browser .ich habe Windows 10 .Was kann man noch machen ??
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Re: Can't access R7500 router by any browser
Vorab, ich habe "Kaperski" nicht installiert sondern AVIRA Antivirus Pro - wenn weiter oben beschriebene Procedur von James (2015-11-04 08:57 PM) nicht funktioniert, würde ich Kasperski erst inaktivieren und wenn dies nicht hilft, deinstallalieren.
Ohne Viren-Pgm hat es bei mir sofort geklappt - die richtigen Einstellungen zu finden, dauert meist länger.
mfg.
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Re: Can't access R7500 router by any browser
Oder gibt es hier jemanden der den Router mit Windows 10 verbinden kann über den Browser ?
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Re: Can't access R7500 router by any browser
so nun habe ich wie empfohlen Kaspersky deinstalliert. Und siehe da ich komme ins Menü . So nun habe ich keine pc Schutz mehr ,was nun .Kennt jemand die einstellungen für Kasperksy? Desweiteren wie ist die bezeichnung der letzten firmware ?V1.0.0.28 ? In germany gibt es wohl diese Firmware Version V1.0.0.94 .Was ist nun die richtige ? Gruss
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Re: Can't access R7500 router by any browser
Hello,
Yes, I had posted a week or so ago that magically, it started working w/out me correcting anything. Thank you all for your help. Unless I have another burp on this thing, I'll fade into the sunset. 🙂
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Re: Can't access R7500 router by any browser
Hi,
die kasperski-einstellungs-vorschäge stehen weiter vorne - bzgl. Firmware-Versionen kann ich nur sagen, dass dieses Problem ab W8.1 bei mir auftrat und vollkommen Firmwareversionsunabhängig auftrat. Da ich noch W7-PCs hatte, störte mich das nicht sonderlich. Mit W7 funktionierte es immer. Leider habe ich aber alle PC auf W10 migriert und da kam es wieder hoch.
ADVIRA-Einstellungen (siehe oben) sind OK - installiere vorübergehend die kostenlose Version, bis Kaspersky-Einstellungen geklärt sind.
Einen anderen Vorschlag kann ich nicht machen.
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Re: Can't access R7500 router by any browser
Könnt ihr mir was zu der Firmware sagen ? In Germany ist es eine ganz andere Endung ....92 hier in den USA sind wir bei .... 28 was ich nicht wirklich verstehe . Automatisches Update bringt mir hier nur die ....28
Danke für eure Unterstützung
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Re: Can't access R7500 router by any browser
Auf meinem Router ist V1.0.0.94 installiert - mehr kann ich dazu nicht sagen.
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Re: Can't access R7500 router by any browser
Time for another update - on my Win 10 laptop, I can still access the router, but NOT on my Win10 desktop. Both are on Windows 10 Build 10240. Why is this such an issue to keep working?
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Re: Can't access R7500 router by any browser
Hi sirsteve1968,
Do you have the same Antivirus on both PCs?
Is it Kaspersky? If yes, please try to uninstall it and access routers page. If successful then reinstall the Kaspersky.
Regards,
JamesGL
Community Team
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Re: Can't access R7500 router by any browser
Hi James,
Yes, I have both PCs running Kaspersky and updated regularly. I'm not sure removing/reinstalling is necessary since it works fine on the laptop. Would you still recommend it even though that's the case? I mean why is it such a hard task to have this work? IT stops on its own, then when it decides to play nice, it works again. I've never worked with flakier software. Thanks for your help.
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Re: Can't access R7500 router by any browser
Hi sirsteve1968,
Since it works on your laptop, try to remove it on the Desktop only. We have to check if this is something to do with the Kaspersky on your desktop since laptop works fine or if there are other programs that is causing the problem.
Regards,
JamesGL
Community Team
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Re: Can't access R7500 router by any browser
Hallo ,also es funktioniert leider wirklich nur so indem man Kaspersky deinstalliert und dann wieder neu installiert .Kaspersky Support arbeitet an dem Fehler .
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Re: Can't access R7500 router by any browser
Hi odinbf2,
After reinstalling the Kaspersky, try adding it to the exemption. Follow again the instructions I have provided.
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Re: Can't access R7500 router by any browser
Danke ,es funktioniert ja .Also Kaspersky deinstallieren und neu installieren .Seitdem habe ich keinerlei Probleme. Danke für deine Hilfestellung ,James GL
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Re: Can't access R7500 router by any browser
Hi,
I was just about to do that this morning and figured I'd reboot first, then it started working again w/out removing/reinstalling Kaspersky. Any idea why this is so flakey?
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Re: Can't access R7500 router by any browser
Hi,
Can you remove the Kaspersky and observe if accessing router's page is still a problem?
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