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After doing the most recent firmware update, which added the security questions, my husband stupidly reloaded the old backup settings. Now neither the old or new password is working. I attempted to reset the password using the serial number, but it's telling me the security question answers are incorrect (they aren't.) How can I fix this?
> [...] my husband stupidly reloaded the old backup settings. [...]
It's stupid only because Netgear firmware made it stupid.
> [...] How can I fix this?
Settings reset, and manual reconfiguration. Visit http://netgear.com/support , put in your model number, and look for Documentation. Get the User Manual. Look for "Factory Settings" (or "reset").
> [...] my husband stupidly reloaded the old backup settings. [...]
It's stupid only because Netgear firmware made it stupid.
> [...] How can I fix this?
Settings reset, and manual reconfiguration. Visit http://netgear.com/support , put in your model number, and look for Documentation. Get the User Manual. Look for "Factory Settings" (or "reset").
> So, I have to reset to factory default? No other way?
If you can find another way, then you have my permission to have at it. If your expected passwords all fail, and the password recovery scheme fails, then I'd guess that you're practically doomed.
If it were a life-and-death matter, and practicality was not required, then you might be able to load some older firmware using the TFTP recovery scheme, and plop your old saved settings into that, and try again as if nothing had happened.
