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Cannot Access Admin Page - Nighthawk R7000
Hi all, I have purchased a Nighthawk R7000 AC1900 router to use with my TalkTalk D-Link DSL-3782 modem, and have set up as instructed. The issue I am having is that neither my PC (web browser and...
> When I tried to access using my IP [...]
What "my IP" means to you remains a mystery.
> [...] and the one that you stated in your message (192.168.1.1), it
> takes me to my original router's (D-Link) admin page not Netgear's.
Ok. If the D-Link router (you said "modem", not "modem+router") is
already using the 192.168.1.* subnet, then the R7000 would probably be
clever enough to choose something else for its own subnet. At that
point, you could try other guesses, like, say, 192.168.0.1 or 10.0.0.1,
but you might save some time if you can use your computer's own IP
address as a guide. (Change the last octet to ".1", most likely) Or,
as I said:
> You can often get it from your computer's IP configuration as the
> default gateway or router address (or some similar description).
For Netgear's own advice:
https://kb.netgear.com/27199/
https://kb.netgear.com/980/ (If you need a movie.)
The next question would be why you're attaching a second router to
your first router. This can lead to complications for incoming
connections ("double NAT"). If all you want to do is extend your
wireless network coverage, then you might want to configure the R7000 as
a wireless access point instead of as a (second) full-function router.
Visit http://www.netgear.com/support , put in your model number, and
look for Documentation. Get the User Manual. Look for "access point".
Or, if you ever get to the web interface of the R7000, ADVANCED >
Advanced Setup > Wireless Access Point.
> [...] What comes up in my browser is the "You are not connected to
> your Router's WiFi network" page.
Welcome to what may be the worst error message in the world. For an
explanation, try:
https://community.netgear.com/t5/x/x/m-p/1365830
Briefly, the idea is that "[www.]routerlogin.net" should point to
your own router, but that's true only if you use your own router for DNS
name resolution. Irregardful, you should be able to get to the thing
using its IP address, if you can determine (or guess) that. Perhaps:
"192.168.1.1". You can often get it from your computer's IP
configuration as the default gateway or router address (or some similar
description).
> Tried logging in via my IP address
What, exactly, is "my IP address"? You want to specify the router's
IP address to your web browser. And what, exactly, happened when you
tried whatever you tried? As usual, showing actual actions with their
actual results (error messages, ...) can be more helpful than vague
descriptions or interpretations.
Hi, thanks for your reply.
When I tried to access using my IP and the one that you stated in your message (192.168.1.1), it takes me to my original router's (D-Link) admin page not Netgear's.
> When I tried to access using my IP [...]
What "my IP" means to you remains a mystery.
> [...] and the one that you stated in your message (192.168.1.1), it
> takes me to my original router's (D-Link) admin page not Netgear's.
Ok. If the D-Link router (you said "modem", not "modem+router") is
already using the 192.168.1.* subnet, then the R7000 would probably be
clever enough to choose something else for its own subnet. At that
point, you could try other guesses, like, say, 192.168.0.1 or 10.0.0.1,
but you might save some time if you can use your computer's own IP
address as a guide. (Change the last octet to ".1", most likely) Or,
as I said:
> You can often get it from your computer's IP configuration as the
> default gateway or router address (or some similar description).
For Netgear's own advice:
https://kb.netgear.com/27199/
https://kb.netgear.com/980/ (If you need a movie.)
The next question would be why you're attaching a second router to
your first router. This can lead to complications for incoming
connections ("double NAT"). If all you want to do is extend your
wireless network coverage, then you might want to configure the R7000 as
a wireless access point instead of as a (second) full-function router.
Visit http://www.netgear.com/support , put in your model number, and
look for Documentation. Get the User Manual. Look for "access point".
Or, if you ever get to the web interface of the R7000, ADVANCED >
Advanced Setup > Wireless Access Point.Hi antinode
Thank you for your prompt response and your advice to be more specific in future is duly noted.
The issue has now been resolved as I took your advice and used a different subnet thank you.
My original D-link is a gateway (combination of modem router) and I purchased the Nighthawk to boost the wifi signal. Now I have access to Netgear Genie page I have been able to configure the Nighthawk to Access Point mode, this has improved the wifi signal.
In your opinion is Access Point mode the optimal configuration for my setup? I understand that I will not have access to certain features such as Dynamic QoS, is this significant for my setup?