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Cannot print after connecting Nighthawk R7000 to HP 6940 via ethernet only
I set up a new R7000 two days ago and automatically applied latest firmware. I cannot print to my HP 6940 Deskjet anymore. The printer is ethernet only--no WIFI. The printer displays in the attached devices list in the r7000 lan config. I can log into the printer and adjust settings. I tried setting a static IP on the printer (through the configuration menu) and reserved that IP on the R7000. Everything looks fine but it simply will not print. Windows Device manager shows the printer but with a warning icon. I removed the printer from Device manager and allowed the HP driver to automatically re-install. I rebooted computer, printer, R7000 several times. Nada. Any suggestions would be appreciated.
Solved: Cannot print after connecting Nighthawk R7000 to HP 6940 via ethernet only
Thank you for the replies. Netgear email support led me to discover the printer port was still pointing to the old IP. I was not able to change the config, but was able "add a new printer". I selected the same printer and selected "do not use existing driver". That worked and printer port is now pointing to correct IP. Thanks to Vidhya (Expert ID: 1610).
Re: Cannot print after connecting Nighthawk R7000 to HP 6940 via ethernet only
HP has a troubleshooter possibly for the printer. I don't have that model, but the 2 (wireless connected vs. USB) I have it under Utilities for the Printer. One has NETWORK DIAGNOSTICS that should help you, the other has HP PRINT AND SCAN DOCTOR. Search the printer application on the PC or the HP web site.
If you are on W10, I've found that sometimes we need to run these or even worse, re-install the printer driver. Occasionally all we need do it turn the printer off and on again, but these do not occur too often.
Solved: Cannot print after connecting Nighthawk R7000 to HP 6940 via ethernet only
Thank you for the replies. Netgear email support led me to discover the printer port was still pointing to the old IP. I was not able to change the config, but was able "add a new printer". I selected the same printer and selected "do not use existing driver". That worked and printer port is now pointing to correct IP. Thanks to Vidhya (Expert ID: 1610).
Model: R7000|Nighthawk AC1900 Dual Band WiFi Router
