Re: Cant Run update

tahoe610 · ‎2021-09-19

Good Morning, I am unable to update the firmware any which way? I have shut off auto updates and still unable to run update. Any help? Thank you!

plemans · ‎2021-09-19

What firmware version are you on?

Where is it failing in the process?

Details help us to help you.

so go into full details of whatt you're using, how you're trying, and what error or where its failing.

Have you tried hardwiring into the router and manually updating?

tahoe610 · ‎2021-09-19

thank you for anserwing so quikclly. I currenyl have version Firmware Version
V1.4.1.50_1.3.10

It is requesting me to update to 1.4.1.68_1.3.28

My computer is hard wired to my router.

I run the update as prompted but the router software still asks me to run update, its as if its not running the update, time and time again.

plemans · ‎2021-09-19

Did you try the manual update?

tahoe610 · ‎2021-09-19

no I have not tried that

plemans · ‎2021-09-19

Try the manual update process and see if it works.

tahoe610 · ‎2021-09-19

tried that as well, still no go.

michaelkenward · ‎2021-09-20

@tahoe610 wrote:

tried that as well, still no go.

Sadly, "no go" provides little diagnostic information.

What happens when you try?

What are you doing and where does it go wrong?

The update process usually provides progress prompts and error messages. Did you see any?