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Forum Discussion

LisaRad24's avatar
May 14, 2020
Solved

Connecting R6400 to new modem

I received a new modem from Xfinity (XB7-T https://corporate.comcast.com/press/releases/comcast-launches-internet-device-multi-gigabit-speeds-wifi-6 ) and tried to connect to my Netgear R6400. The router is acting as if it's still connected to the old modem and will not connect to the new modem. How do I reset the router and connect to the new modem?

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