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Forum Discussion
CKopp
Nov 02, 2021Apprentice
DNS Issues after firmware upgrade
I recently upgraded to the V1.42.84_1.3.42 firmware verison on my router. Since the update I am seeing random DNS timeout errors (the probe errors). In most cases, the time out is replaced within 1-2...
- Jun 22, 2022
If I enable IPV6, what option should I be using?
Auto Detect?
6 to 4 tunnel or?
FURRYe38
Nov 09, 2021Guru - Experienced User
Thru the NH app on the Armor tile there should be a slider button to disable it or an option to disable it.
Best way to ensure it's disabled is to factory reset the router and setup from scratch and don't enabled it after the router is setup.
CKopp
Nov 17, 2021Apprentice
Yea, there is no option for diabling the Armor App. Clicking on the tile in the web interface does nothing. Clicking on the tile in the Android app just takes me to a Security report type page. Given the problems with getting these routers to download firmware updates that i have experienced, I am loath to do a full factory reset.
I am contemplating trying the IP6 enablment work around, even though I do not want to use that on my LAN side. If I enable it, then it creates an IP6 address on my wan side?
Otherwise, my workaround of specifying dns settings on workstations seems to work ok for now (although I will try to install the next firmware upgrade when relased.
P.S. Friends have reported the same DNS issues with this router, and I have them sucessfully using this work around also.
- CKoppNov 17, 2021Apprentice
Also to clarify, I assume that when one does a factory reset, it returns to the orginal base firmware. Is this accurate?
- FURRYe38Nov 17, 2021Guru - Experienced User
No. FRs just wipe out user configurations and settings. Does NOT change FW versions.
- nviziNov 17, 2021TutorDoubt that. Firmware usually replaces the entire bios software. Resetting it should just wipe any custom settings, it does not then reinstall original firmware. I would think you would need to download and then upload the older firmware, then reset if you have custom settings.
On that note: I like what you said about using ipv6, pain in the butt. I wonder how that will affect printers and TVs etc.
I have been having extreme difficulty with these routers, they are going completely offline too for no reason, even with the older firmware. The app to manage them is shotty at best, not connecting to certain remote anywhere routers without closing the app multiple times. Armor works when it works, but it's notifications fails to direct to the correct router, so you have no idea which one it is talking about, which is really annoying when you're monitoring multiple routers. It's just super confused how to work with multiple routers.