DNS_PROBE_FINISHED_NXDOMAIN

[cosmothunder]

Ever since i updated to the new firmware 

Firmware Version
V1.4.2.84_1.3.42

I've had nothing but issues. problem connecting to websites, problems connecting to discord and certain games jsut not wanting to work. I've tried something called releasing IP, flushing and renewing ip and it works for a few mins then im stuck again with issues. Its driving me crazy. Please someone help me!

Thanks

[FURRYe38 · Accepted solution]

So if this problem started with a recent firmware update, you can downgrade back one version of firmware to see if the problem goes away...

[FURRYe38]

What router model are you referring too? 

What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

[cosmothunder]

Router is Nighthawk X6S

AC3600 Model# R7960P

Modem is Nighthawk CM1100

When i updated my firmware on the router thats when all these problems started.

[FURRYe38]

Has a factory reset and setup from scratch been performed since last update?

Power OFF the modem for 1 minute then back ON. 

[cosmothunder]

I just did that and still the same. The message "DNS_PROBE_FINISHED_NXDOMAIN" will come up when trying to go to webpages. Sometimes it will resolve itself and go, other times i have to click reload a few times and it goes.

Also i cannot connect to voice on discord servers. Certain games will not load in game content skins, server browsing etc etc. I got certain games to work maybe 2 out of 20 times. I jsut dont get it. Do i need to fully wipe my computer and start with a fresh compy of windows??? I dont know what i did 

[FURRYe38]

I would revert back FW Version and see if the problem continues or not. 

[cosmothunder]

Slow down there lol tell me in dumdum terms please. Sorry im not that techincal with this stuff

[FURRYe38 · Accepted solution]

So if this problem started with a recent firmware update, you can downgrade back one version of firmware to see if the problem goes away...

[cosmothunder]

How do I roll back the firmware?

[FURRYe38]

Download older version of FW:

https://kb.netgear.com/23960/How-do-I-manually-update-the-firmware-on-my-NETGEAR-router

You can find FW files here for yoru model router:

https://www.netgear.com/support/

[cosmothunder]

Okay thanks. I will try this tonight. Sorry I'm kindof slow when it comes to this stuff

[FURRYe38]

👍

[cosmothunder]

That worked. Thank you oh wise one!!! 

[FURRYe38]

Glad you got it working. Please mark your thread as solved so others will know. Be sure to save off a back up configuration to file for safe keeping. Saves time if a reset is needed.
https://kb.netgear.com/24231/How-do-I-back-up-the-router-configuration-settings-on-my-Nighthawk-rout...
Enjoy. 📡