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Forum Discussion
Anse
Dec 17, 2020Aspirant
Disconnects Constantly
HI, I am constantly getting a message "no internet" when I check, it is disconnected and then it connects by itself inmediately. I mean constantly. I have tried to reboot the modem and it continues. ...
Anse
Dec 19, 2020Aspirant
Thank you, I will provide the info the best I can since I am not knowledgable on these issues.
First my model is R6330 (AC1600) (no option available to select this model).
The Modem is from Spectrum
I supposse it is 2.4 ghz (Acer laptop)
Firmware V1.1.0.78_1.0.1
Icould not access the router setuo from the Edge browser only from Chrome wich I may have used when I installed it. I am now trying to transition to Edge. Anyway the disconnect occurs on both browsers.
Thank you.
michaelkenward
Dec 20, 2020Guru - Experienced User
Anse wrote:
First my model is R6330 (AC1600) (no option available to select this model).
Possibly because you are in the wrong section for that device.
You are more likely to find messages about your hardware here:
- AnseDec 20, 2020Aspirant
Thank you!