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Forum Discussion
avis123
Feb 15, 2019Tutor
Error Message: Warning: Ther router is failed to connect to NTP server, please check your Internet
Hello,
I am having issues with the Date NS RIMW OD my R7000 NightHawk router. Those are showing incorrectly. I need to schedule router downtime. However, since the router time is showing incorrectl...
- Sep 28, 2019A Netgear engineer replied to my inquiry about this issue with the following:
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As per our router specification "An implementation MUST NOT send out the ICMPv6 echo reply on the router’s WAN interface if the “Respond to Ping on Internet Port” option is not enabled” for security reasons. So that means in order to allow this user must enable respond to ping on internet port. R7800 should have an option for IPv6 ping on the debug page. If you go to debug page you should see an option called “Allow external IPv6 hosts ping internal IPv6 hosts” and user need to enable this if he wants external IPv6 address to ping internal ones."
To access the debug page, just type this address on your browser 192.168.1.1/debug.htm or routerlogin.net/debug.htm and login using the router's credentials. Scroll down to the bottom and look for Allow external IPv6 hosts ping internal IPv6 hosts and enable it.
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Should I try this or is this a security concern? Not sure what to make of this. Thanks
shadowsports
Feb 16, 2019Hero
I can confirm the default NTP server works in 1.0.9.42.
I have Comcast (ISP)
avis123
Feb 16, 2019Tutor
Thank you for your help. Unfortunately the default NTP server does not work. That is the reason I tried another NTP server which also did not work.
- michaelkenwardFeb 16, 2019Guru - Experienced User
Suggests something else is amiss.
Note that shadowsports appears to be running older firmware on an R7000. Might be worth trying that.
Your version has been fingered as "problematic" (broken) in other areas. Maybe you have discovered a new defect.
Have you ever done a factory reset? Might be worth trying.
- avis123Feb 17, 2019Tutor
Thanks for your help. As faras I know I have downloaded the latest verision of the firmware. Without any other option left that would be my last resort to do a factory reset. I am planning to do that by tomorrow.
- avis123Feb 18, 2019Tutor
Thanks for your suggestion michaelkenward. I went ahead and did a factory reset of the router in the morning. Then after few short setups the User default NETGEAR NTP server is connected with the corrected time showing. With this update I can schedule downtime preoperly.
Cheers.
- michaelkenwardFeb 18, 2019Guru - Experienced User
That's good.
The factory reset is more a "witchcraft" move than a technically informed solution, but it does seem to fix some problems.