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Ethernet not recognized
House electricity went out last night. Router would not recognize ethernet afterwards. Called internet provider -modem and ethernet cable working fine. Tried to reset router, didn't help. Performed lo...
- Thanks! I'm actually an expert at turning them off and back on in the right order. Exchange my router for a new one and it worked fine. Obviously something went wrong with the power outage. Not sure why, we have a $65 surge protector. But wifi is on now and the family is happy once again!
Ok...doing the power like you suggested...
Nothing changed... when I run the netgear genie now it says the gateway is invalid. Cannot test End. DHCP server does not work. Try 'ioconfig/ renew' command. ipconfig/ renew failed. PCle The Family controller failed. Sorry, genie fix network failed. Try again or reboot.
Rebooting just repeats the above.
Rebooting just repeats the above.
- Spell check changed a few abbreviations...sorry.
Cannot yest DNS.
Reaktek PCle GBE family contoller failed.What light are working on the other I know the lan lights are out from you posting what the interent on the router?
If you connect the computer direct to the modem does the internet work removing the router from the picture?
Do you know how to make lan cable?
If so you can make nulling plug by using a rj45 plug with the pins 1 and 3 jump together, pins 2 and 6 jump together. Pins 4,5,78 are not needed.
You use this plug to test the lan port on you computer if needed will also check routers lan ports they think they have a link between them selves and an network device.
- Thanks William10a . I'm just a Mom...I have NO idea about pins and stuff. I give up...going to exchange router.
The internet does work when the ethernet is connected to the modem. No internet when its connected to router. Hoping new router does the trick. I'm the tech person, husband has no patience but even I want to smash router now lol. Will let you know and mark this resolved when I get back. Thanks again!
The measures that William10a details are tje usual networ,m startup steps.
Be sure to restart your network in this sequence:
- Turn off and unplug the modem.
- Turn off the modem router and computers.
- Plug in the modem and turn it on. Wait 2 minutes.
- Turn on the modem router and wait 2 minutes.
- Turn on the computers.
It may be that your power outage killed something.
- Thanks! I'm actually an expert at turning them off and back on in the right order. Exchange my router for a new one and it worked fine. Obviously something went wrong with the power outage. Not sure why, we have a $65 surge protector. But wifi is on now and the family is happy once again!
Surge protectors are fine for some things. But they can't handle everything. It depends on the cause of the problem. I know from experience, that not much can stop a lightning strike, for example.
Too late now, but I should have suggested trying a spare power adapter for your old router. But you probably ended up with a shiny new router that adds more bells and whistles to your network.
