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tikitiki's avatar
tikitiki
Aspirant
Nov 17, 2018
Solved

Extender Issue After Firmware Update

Hi   If I update to the latest firmware (1.0.4.28) my EX6200 range extender has issues with the router. It will appear to be connected correctly from the EX6200 perspective (LED light on the exte...
  • michaelkenward's avatar
    Nov 17, 2018

    Did you reset the router to factory settings after the firmware flash?

    New firmware sometimes introduces changes that are not compatible with the old configuration.

    So while it isn't guaranteed to fix problems a factory reset is the first thing to try if you have issues with new firmware.

    This is a nuisance because you then have to reconfigure the device all over again.

    You can backup your settings before you reset and restore them later. But that may just bring back the fault. Then again, at least you will know if the reset fixed the problem.