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Just a quick back story: I have 2 security cameras installed on my network, but I am currently unable to access their feed on my phone app when my phone is not on the same network. (This was not an issue with an old Linksys router I used to have.) I have been informed by the camera company that this is happening because of a possible firewall on my router not allowing outside devices to access devices on my network. Does anyone know how or if I can disable the firewall? I have been searching for an answer online and have so far, come up empty.
** If you have questions or need more information, please let me know. I am not an expert on any of this and I am simply looking for some advice. I am a novice when it comes to things of this nature. Thank you in advance for your patience with me.
Thanks for your help! Remember, this is all new to me.
The cameras are a Wansview K1 and a Wansview K3. I access their feeds on the app provided by Wansview with the purchase of their cameras. I have an iPhone 8 and the OS is up to date.
It is ALL new to me too as I don't have that h/w. However after looking at both links above and your comment that it worked before on a LinkSys I'm assuming you did NOT re-setup the camera's for the Netgear, hence your problem, especially if there is a different IP Address for the Netgear router vs. the LinkSys.
This link is not working for me, however in answering your question at the end, I have not done any re-setting up of my cameras. I was under the understanding (from Wansview) that this wasn’t necessary.
Honest opinion - do you think this will be an easy fix, or something that will be quite extensive? I am not confident in my abilities if this will need to turn into a large work around. ☹️
Honest opinion - do you think this will be an easy fix, or something that will be quite extensive? I am not confident in my abilities if this will need to turn into a large work around. ☹️
What choice do you have, either try to do it or live with it not working?
Nothing to be sorry about, but you could have saved a lot of 'angst' by giving hardware details and the fact it worked before with another router. Once that information was available it was a lot easier to steer you in the right direction.
This is a common problem with new threads. Little or no details, sometimes not even clear what the problem is? Lacking details it is very hard to go forward. 'We' can't see what you see don't forget. In most cases people don't even mention what debug steps they took and give vague details like I tried what I saw on line or tried everything.
