Firmware update V1.0.4.84_10.0.58 r6700v3

[occicat]

Ok I’m on a smartphone right now and it’s cause I did a firmware update that was supposed to take 2 minutes but has gone on for 30 and now I can’t connect to the router and have no wi-if.

I’m afraid if I power cycle the router it will be bricked completely.

It’s not able to be connected to at all now.

How can a firmware update done through the panel directly to Netgear cause this issue?

[occicat]

I’ll also say that the power light is now blinking and there was no power interruption during the update or loss of internet connectivity.

[plemans]

I'd highly recommend against every updating via a phone, the app, or over wifi. 

when we see corrupt firmware issues, this tends to be the cause. I always recommend doing it over a hardwired connection. 

ou can try recoving it with tftp or nmrpflash.  

are you on windows? if so, follow this guide

https://kb.netgear.com/000059634/How-to-upload-firmware-to-a-NETGEAR-router-using-Windows-TFTP

just make sure you enable tftp 

https://www.thewindowsclub.com/enable-tftp-windows-10

and here's a video walk through using a tftp client. Use the built in one for windows 10 though. the video is more of an example of how its done. 

https://www.youtube.com/watch?v=R9DLrLQrpaw

and if that doesn't work, you can try using nmrpflash

https://github.com/jclehner/nmrpflash

[occicat]

The thing is I did the upgrade via the admin panel via the browser. So your saying the computer your using that’s connected to the router handles the firmware update and not the router itself?

I’d have thought after it was downloaded to the router and you click go it’s all handled by the router and not the other way around?

[michaelkenward]

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@occicat wrote:
So your saying the computer your using that’s connected to the router handles the firmware update and not the router itself?

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No.

If you initiate the update through the router or with an app, the router goes to the Netgear server and gets the new firmware file, stores that in memory ands then writes the firmware into memory.

If you update manually, using a file you retrieved from the support section, you have a direct connection from your desktop and can write your new file into the router's memory.

You can see that the first automated option can fail if there is an interruption in the original process of retrieving the firmware.